Mundell Music Terms & Conditions……
• Once purchased, tickets cannot be transferred, exchanged, refunded or returned unless the event is cancelled or moved to another date.
• If an event is cancelled, only the face value of the ticket will be refunded.
• If an event is moved, we will endeavour to contact you using the details you left at the time of booking to offer refund or exchange.
• No duplicate tickets will be issued for lost or stolen tickets.
• No refund will be offered to customers who are refused entry, or ejected for being or appearing to be, under-age, abusive, threatening, drunk or showing any other behaviour that we deem to be anti-social.
• Purchasing of a ticket constitutes acceptance of our terms and conditions.
• The Brook prides itself on being a trouble free venue.
• We do not tolerate any un-acceptable behavior.
• We strive to make a safe, friendly atmosphere for our customers, staff, bands and door staff, whilst giving them a rocking good time.
• On the rare occasion that someone is ejected from the building, there will be no refund.